Privacy Policy

At Innovation eStore, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit and interact with our website, https://innovationestore.com/. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you register, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, mailing address, and payment details.

  • Non-Personal Information: We may collect non-personal information, including browser type, operating system, IP address, and browsing habits, through the use of cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To process your purchases, manage payments, and deliver products to you.

  • Customer Service: To provide support, respond to your inquiries, and improve your customer experience.

  • Marketing and Communication: To send you promotional offers, newsletters, and updates, provided you have opted in to receive such communications.

  • Improving Our Website: To analyze usage trends and improve the functionality and content of our website.

3. How We Protect Your Information

We take the security of your personal information seriously and implement various measures to protect it:

  • Encryption: All payment transactions are encrypted using secure socket layer (SSL) technology.

  • Access Control: Only authorized personnel have access to your personal information, and they are required to keep it confidential.

  • Data Storage: Your personal information is stored securely, and we regularly review our security practices to safeguard against unauthorized access.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Cookies: Cookies are small text files that are stored on your device when you visit our site. They help us remember your preferences, keep track of your shopping cart, and analyze site traffic.

  • Third-Party Analytics: We may use third-party services like Google Analytics to collect and analyze non-personal information about site usage. These services may use cookies or other tracking technologies to gather data on your interactions with our site.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to keep your information confidential.

  • Legal Compliance: We may disclose your information if required by law, or if we believe that such action is necessary to protect the rights, property, or safety of Innovation eStore, our customers, or others.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account on our website.

  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in the emails. Please note that you may still receive transactional or service-related emails.

  • Data Deletion: You may request the deletion of your personal information by contacting us at contact@innovationestore.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the content or practices of these linked sites. We encourage you to review their policies before providing any personal information.

8. Children's Privacy

Innovation eStore does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Innovation eStore
info@innovationestore.com

Ground Floor, Janta Hotel Building, Paltan Bazaar Guwahati, Assam 781008

By using Innovation eStore, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website.