Shipping Policy
We are committed to delivering your order in a timely and secure manner. Please review our shipping practices below:
1. Shipping Destinations
- Innovation eStore ships products across India. We do not currently offer international shipping.
2. Processing Time
- Orders are typically processed within 2-3 business days. Processing time may vary during peak periods or due to unforeseen circumstances.
- You will receive an email notification with tracking information once your order has been shipped.
3. Shipping Methods and Delivery Time
- We offer standard shipping and express shipping options. Delivery times are estimated as follows:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
- Delivery times may vary based on your location, product availability, and shipping carrier.
4. Shipping Costs
- Shipping costs are calculated based on the weight and dimensions of the products, as well as the shipping destination. The shipping cost will be displayed at checkout before you complete your purchase.
- Free shipping may be available for certain products or promotional periods. Please check our website for current offers.
5. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment through the shipping carrier’s website.
6. Undeliverable Packages
- If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
7. Damaged or Lost Shipments
- If your order arrives damaged or is lost in transit, please contact our customer service team at info@innovationestore.com within 48 hours of delivery. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.